Your Sonos

Why Buy Refurbished Sonos Products

Black and white Era 300 speakers at angles

When you buy a Sonos speaker, soundbar, or set of headphones, you’re investing in a lot more than a product or a single moment. You’re investing in something that will shape thousands of experiences for years to come — something that will lend smoother contours to your commute, spatial depth to your favorite shows and movies, or textural richness to your recorded music. It’s fair, then, to wonder if a Sonos Certified Refurbished product is the right choice. For such an important purchase, isn’t new always better?

Not necessarily. Sonos Certified Refurbished products deliver the same sonic punch as brand-new Sonos products at a lower price point. Our in-house team thoroughly inspects, cleans, and tests all Sonos Certified Refurbished speakers to ensure that they meet the same high standard we set for our new Sonos products. So, when you buy refurbished, you’re getting a like-new product at a great price.

You’re also making a sustainable choice that reduces your environmental footprint. As members of 1% for the Planet, we donate proceeds of Certified Refurbished sales to high-impact environmental nonprofits.

Still not convinced? Let’s take a closer look at what “refurbished” really means — and why it may be the smartest way to upgrade your audio setup.

Why refurbished products really are as good as new

If we showed you a Sonos Certified Refurbished product alongside a new Sonos product, would you be able to spot the difference?

In terms of looks, sound, and overall quality, Sonos Certified Refurbished products are indistinguishable from their brand-new equivalents. They even come with the same accessories, manuals, documentation, and replacement parts. Literally everything — from the pristine packaging to the one-year warranty — is identical. Which begs the question: Why do we even call these products “refurbished”?

Sonos Certified Refurbished products are authentic Sonos products that were previously purchased and returned. In many cases, these products were still in perfectly good shape when they were returned. But it wouldn’t be right to simply resell them as new, or to resell them at all without being 100% sure they’re as good as new. Naturally, the next step is to verify that they are, in fact, as good as new.

To that end, every single refurbished product sold by Sonos undergoes thorough testing to guarantee its “like-new” status. Beyond testing, the refurbishment process includes cleaning and repackaging with all the necessary accessories. So, by the time it gets into your hands, there really is nothing to distinguish it from a brand-new product.

Well, nothing except for the lower price point.

The same level of customer support

Beyond the products being as good as new, the Certified Refurbished program ensures the same level of customer support for refurbished products as for all Sonos products.

Whether you need help navigating the Sonos app, connecting your speaker to Bluetooth or WiFi, or mounting your soundbar on the wall, our experts are here to help via phone or chat. They make absolutely no distinction between refurbished products and new products — which makes sense, as both are built and tested to work in exactly the same way. Plus, don’t forget, refurbished products come with the same one-year warranty as newly purchased Sonos products.

Can I find refurbished Sonos products through third-party sellers?

For the best support and product performance, be sure to purchase refurbished products only through the Sonos Certified Refurbished program.

You may be able to find other refurbished products available through third-party sellers online, but what “refurbished” means in those contexts can vary. Given all the in-house knowledge that goes into cleaning, testing, and repackaging Sonos Certified Refurbished products, we can confidently say that you won’t find the same care or support through third-party sellers.

White five next to a turntable on a shelf
White Arc mounted below a TV

Certified Refurbished products give back to the planet

Buying refurbished isn’t just a better deal for you — it’s also better for the environment. While Sonos has taken a number of steps toward sustainability, one of the most effective ways to reduce waste is to give our products a second life.

But protecting the planet requires more than minimizing waste. To underline and expand the environmental impact of our Certified Refurbished program, Sonos has partnered with 1% for the Planet to donate 1% of all Certified Refurbished sales to high-impact nonprofits focused on environmental preservation and restoration.

One such nonprofit is Rainforest Connection, which enables scientists, governments, and local communities to promote biodiversity in our world’s rainforests. By contributing financial support for ecoacoustic technologies that enable researchers to investigate the environment through sound, we’re helping Rainforest Connection conserve forests and stave off the worst impacts of climate change.

Why Certified Refurbished is the more sustainable choice

Our most recent carbon footprint assessment, as outlined in Sonos’ 2024 Listen Better Report, found that supply chain emissions make up 25% of our total emissions. Refurbishing products, rather than building new ones from scratch, helps to cut down these emissions and is a key part of our commitment to the environment.

All Sonos products are designed for longevity, both in terms of physical wear-and-tear and regular software updates. In fact, our thoughtful approach to product construction, which relies on fasteners instead of adhesives, is part of what makes our products easy to refurbish and recycle.

Shop Certified Refurbished products by Sonos

We get the impulse to buy new, especially when shopping for a speaker, soundbar, or home theater system that’s meant to last for years to come. But it’s worth giving Sonos Certified Refurbished products some serious thought. These aren’t simply “used” or “second-hand” products; they’re meticulously inspected and tested to work as good as new in every way that counts.

Buying refurbished also helps you save money, and it’s a better choice for the planet. Ready to see what speakers and components are available refurbished? Shop Certified Refurbished products today.

Read More